PetsHeldDear.com are a small business located in rural Suffolk (East Anglia). Despite our small size, we ship to all over the world and have satisfied customers across the globe. All design and production is handled by just one person and we aim to keep it this way as long as possible. This is why we have such amazing reviews for both quality and customer service.
You are welcome to email us at any time (24×7) and telephone between 9am-5pm Monday to Friday.
As the owner of this rural business, I'm here as your point of contact for any help you may need with your memorial. I personally produce every design and edit every photo to ensure that you receive the highest possible quality every single time. You should find all you need on this website to remember your pet in the way YOU want, but should you need to call me (Mon-Fri 10am-6pm) I'll be happy to help in any way I can. Kevin
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
Pets Held Dear
If we’re unable to answer the phone, please do leave a message and we’ll get back to you as soon as possible.
(+44) 01284 827217
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If you have any questions please do send us message and we'll get back to you as soon as possible.
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Would highly recommend this company was delighted with my memorial slate
Received my memorial plaque today and truly love it.very professional. The customer service is outstanding they even sent there condolences after our order was placed which was a lovely touch.highly recommended
A beautiful item. The owners were overwhelmed. Thankyou so much
I bought a memorial slate in memory of my beloved dog. It arrived today and is absolutely perfect. I had a lovely email from John and wish to express my sincere gratitude to him for customising the design – it is simply perfect and a wonderful keepsake of my precious boy. Thank you so much.
Absolutely love it thank you so much
I received my memorial plaque for my dads 2yr old pup Zeus who passed away on monday after being caught in a currant absolute tragic loss. John emailed quick after order was placed with his condolences to our loss and with preview of the plaque. I honestly cant get over how lovely the plaque is and how quick it arrived! John you are an amazing man helping families through such a horrible time. Have already recommended you to several people as i am so happy with service.
Fantastic photo memorial plaque, great communication and fast delivery! I looked around before I came across this business and couldn’t find anything as nice or unique as this one.
My plaque arrived yesterday it is gorgeous a stunning tribute to my Ruby will treasure it always x x x
Purchased a memorial plaque from ucase after I lost my puppy dog. A kind and compassionate gentleman name John handle everything from design to finish. We are so pleased, I cannot thank this gentleman enough for all his help. I highly recommend, you will not be disappointed. Thank you
We received our plaque today and are very pleased how it has turned out. We lost our german shepherd, Cassie, aged only 6, suddenly last month despite her having got over a big operation last Christmas. She was a beautiful gentle dog and was a massive part of our family. We bought the plaque to mark her grave in the garden and it is perfect – a lovely memorial for our special girl! Brilliant service and communication would definitely recommend and would use again! Many thanks.
Communication and service excellent. Received my slate promptly and it is lovely just as I hoped. Thank you John again for your kind words.
Absolutely amazing product and efficient service from a lovely gent called John Reimann. We lost our 11 year old German Shepherd called Murphy and you have created a beautiful piece to remember him by, consisting of a lovely poem and picture laid onto a piece of slate. Thanks very much John, I would recommend your product to anyone and everyone.
I purchased a beautiful memorial stone for our beloved 15 year old Bichon who passed. Within 12 hours of placing the order, our beautiful stone was on it’s way. I was contacted immediately by the owner who sent his condolences and immediately sent me a proof of what the stone would look like. I honestly cannot praise this wonderful company enough! Thank you for your compassion and our beautiful keepsake!!
I purchased a beautiful memorial plaque with my beloved dog benny on it & a heartwarming poem which brings tears to my eyes every time I read it ,I paid via my friend but would recommend to absolutely everybody & will certainly purchase many more items from this wonderful site x many thanks
I ordered a photo memorial slate for my mum and dad as they have just lost their beloved dog, can’t give enough praise to John during this sad time, not only was his communication outstanding but he took his time to e-mail his condolences, I only ordered this a few days ago and didn’t expect it to come till next week but it came today and perfect isn’t good enough to say how beautiful it is, will recommend him to anybody. John if you read this please accept my sincere thanks even though it doesn’t seem enough, somehow you’ve made this a lot easier than I expected Thank you again
Million% recommend the plaque I received today is so stunning and the ones I ordered for my friends thank u so so much
Got a dog slate in memory of mams dog , really good quality, very very happy … Thanks
I purchased a memorial slate for my daughter who lost her dogs she loved it. It was beautiful I dealt with a very kind man called John thank you very much will be buying more from them would highly recommend
I have just received my memorial plaque and was over the moon with it It was far better than I expected. I also received lovely words from John at this very sad time of losing my best friend Ben my dog. I am going to order some other items from him. Thankyou again John and wish you all the best in everything you do.
I purchased a memorial plaque after I lost my beloved Bruiser. I can’t state how happy I am with it. It is fantastic quality, I can’t stop looking at it. John is a lovely person to deal with and he was nothing less than compassionate and professional. I would highly recommend, and will certainly be buying more items in the future.
I purchased a personalised slate memorial plaque as a tribute to our beloved dog who is sadly no longer with us. I was over the moon when receiving it just 2 days after ordering and the quality of the item is outstanding, far outweighing my expectations. I would thoroughly recommend John for his superb customer service and compassion at what has been a difficult time. Thank you so very much …..
This man John really is truly amazing at his job he is an angel in disguise if you ask me. He has such a lovely way about him to. My dog past away very suddenly on Monday. We are still devastated and grieving. I ordered a pet memorial plaque late one night. He emailed straight back the next day with a preview to see if I liked it. It was amazing I loved it. It arrived today it looks even better on the plaque it brought a tear to my eye it was that beautiful. It was here really quickly to i ordered it one day and it arrived 2 days later. I would definitely recommend to everyone and I would definitely get of ucase again. Thank you so much John I appreciate your hard work.
Fantastic product, great communication, fast delivery highly recommended, could not of wished for such a beautiful pet memorial
We received your memorial plaque in the post yesterday and it exceeded our expectations. This cat was a stray which had been around for some time but no-one new who he belonged to. He eventually came to our house in the winter and slept in the house every night and we would feed him. After several months my wife noticed he was looking unwell and took him to the vet, they said he had a serious heart condition and that he would have to have tablets. They found out he had been chipped and contacted his owners but they had not seen him for 18 months, he had been living rough for this time and they did not want him back. After a few weeks we thought he had not improved after having the tablets, my wife took him back to the surgery and was told his condition had deteriorated greatly over the past week when they had seen him last and he was now in pain. He subsequently had to be put down. We were devastated, he was only 4yrs old and had a very bad life. He was a beautiful cat with a really friendly nature especially considering the life he had led. We still expect to see him turn up outside. We feel really sad that we could do nothing to help him. We can’t explain why we should feel so deeply for a cat that was a stray, I think possibly it is because he chose us and not the other way about. We wan’t to keep him alive in our memories and your plaque is a fitting tribute. Once again I would like to thank you for creating something special for us and I am really glad I found your page on the internet.
Bought a memorial plaque and it’s brilliant absolutely love it I will be buying more from you’s Thanks again
Recieved my slate plaque today absolutely beautiful thankyou so much quality is amazing really happy thankyou
Purchased a Pet memorial slate – the service was quick, friendly and efficient. The plaque arrived promptly and is gorgeous. The image online doesn’t do it justice. Thanks John.
Brilliant service from start to finish love the plaque, very quick service and good communication I would definitely recommend.
Thank you so much for the beautiful memorial plaque for my dog Rio, 1st class service from yourselves
I ordered a pet photo memorial slate a few days ago and john is very good at getting the preview sent to you and it just great but when it turned up today it looked even better I am going to have one very happy mother in law when she sees it as was her dog. THANK YOU VERY MUCH JOHN
I received my slate memorial plaque of my cat Sasha today we love it. Thank you john for your kind words and the great job you did. I will be passing your good work on to my friends and family thank you again.